Privacy Policy
This Privacy Policy explains how Wardrobe by Dipal ("we", "us", "our") collects, uses and protects your personal information when you visit wardrobebydipal.in ("the Site") or place an order with us.
1. Who we are
Wardrobe by Dipal is an ethnic-wear store based in South Bopal, Ahmedabad, Gujarat 380058, India. The Site is operated at https://wardrobebydipal.in.
2. Information we collect
When you shop with us or contact us, we may collect: your name, email address, phone number, billing and shipping address, order details and sizes, account login details (if you create an account), and any message you send us through the contact form or WhatsApp.
3. How we use your information
We use your information to process and deliver your orders, send order updates, respond to enquiries and support requests, maintain your account, and — only if you opt in — send you offers and updates. We do not sell your personal information.
4. Payments
Online payments on the Site are processed by trusted payment gateways (including Razorpay). Your card, UPI or netbanking details are entered on and handled by the gateway’s secure systems — we never see or store your full payment credentials. Please refer to the gateway’s own privacy policy for how they handle your data.
5. Analytics & advertising
We use Google Analytics (via Site Kit) to understand how visitors use the Site, and the Meta (Facebook/Instagram) Pixel to measure our advertising. These tools collect usage data such as pages visited, device type and approximate location, in anonymised or pseudonymised form. You can limit this through your browser settings or ad preferences on Google and Meta.
6. Cookies
The Site uses cookies for the shopping cart, login sessions, performance and analytics. For details, see our Cookie Policy.
7. Sharing your information
We share your information only with service providers who need it to serve you: courier and logistics partners (to deliver your order), payment gateways (to process payment), and IT/hosting providers that run the Site. We never sell or rent your personal information to third parties.
8. Data retention
We keep order and billing records for as long as required for accounting, tax and legal purposes under Indian law. Account information is retained until you ask us to delete your account.
9. Your rights
You may request access to, correction of, or deletion of your personal information at any time by writing to us at info@wardrobebydipal.in. We will respond within a reasonable time and in accordance with applicable Indian data-protection law.
10. Security
The Site is served over HTTPS and we take reasonable technical and organisational measures to protect your data. No method of transmission over the internet is 100% secure, but we work to safeguard your information at every step.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
12. Governing law & contact
This policy is governed by the laws of India, with exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.
Wardrobe by Dipal · South Bopal, Ahmedabad, GJ 380058
Email: info@wardrobebydipal.in ·
WhatsApp: +91 76004 77672